Job Description
Join our award-winning team as a Front Desk Agent at Grand City Hotels! We're urgently seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. As a key ambassador of our brand, you'll manage check-ins, handle inquiries, and ensure seamless operations. We provide comprehensive training, competitive benefits, and growth opportunities. If you're passionate about hospitality and ready to start your career, apply today!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Answer phone calls and respond to guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism
- Operate hotel management software systems
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in fast-paced environments
- Punctual and reliable work ethic
- Positive attitude and problem-solving mindset
- Must be available for flexible shifts including weekends