Job Description
Join our award-winning Louisville hotel team and enjoy the stability of weekly pay! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences across our luxury property. With competitive wages, comprehensive benefits, and career advancement opportunities, Grand Hospitality Group is the perfect place to grow your career in the heart of Kentucky's vibrant tourism industry.
Our supportive environment values teamwork and recognizes achievements through performance bonuses and employee appreciation programs. Enjoy complimentary meal benefits during shifts and access to exclusive hotel discounts for you and your family.
Responsibilities
- Maintain pristine guest rooms and public areas exceeding cleanliness standards
- Deliver personalized guest service through front desk operations, concierge support, and valet services
- Operate hotel systems efficiently including check-in/check-out processes and reservation management
- Coordinate with housekeeping, maintenance, and food & beverage departments for seamless operations
- Resolve guest inquiries promptly with solution-oriented approach
- Adhere to safety protocols and emergency procedures
- Participate in daily team briefings and training sessions
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Ability to stand/walk for extended periods and lift up to 25 pounds
- Strong communication skills and customer service orientation
- Flexible availability including weekends, holidays, and evenings
- Basic computer literacy with willingness to learn property management systems
- Valid driver's license for valet positions (if applicable)
- Must pass background check and drug screening
- High school diploma or equivalent required