Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Wichita! We're seeking energetic and customer-focused individuals to kickstart their careers in hotel operations. No prior experience needed – we provide comprehensive training to develop your front desk, reservation, and guest service expertise. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxurious downtown setting. Perfect for students and career changers looking to grow in the hospitality industry.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Assist with concierge services and local recommendations
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours including nights/weekends
- Customer service mindset with problem-solving aptitude
- Attention to detail and organizational abilities
- Positive attitude and willingness to learn
- Must be 18+ years old