Job Description
Join our award-winning team at the Grand Seattle Hotel, where luxury meets local charm! We're seeking passionate hospitality professionals to create unforgettable experiences for our discerning guests. As a premier downtown destination, we offer dynamic work environments, competitive benefits, and growth opportunities in the heart of Seattle's vibrant tourism scene. Perfect for students, career changers, or those seeking flexible schedules!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge operations
- Manage check-in/check-out processes efficiently using hotel management systems
- Address guest inquiries with professionalism and problem-solving skills
- Maintain pristine room standards and public area cleanliness
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and handle cash transactions accurately
- Support event setup and guest functions as needed
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years hotel or customer service experience
- Flexible availability including weekends, evenings, and holidays
- Strong communication and conflict resolution abilities
- Proficiency in hotel management software (Opera, etc.)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Washington State Food Handler's Card (if applicable)
- Positive attitude with commitment to teamwork