Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Front Desk Agents to join our Minneapolis team. No prior experience is required – we provide comprehensive training to ensure your success. As the first point of contact for our guests, you'll create memorable experiences while working flexible shifts including nights, weekends, and holidays. If you're a people person with a passion for service, apply today and start your journey in the vibrant hospitality industry!
Responsibilities
- Efficiently check guests in/out using property management systems
- Manage reservations and handle guest inquiries via phone/email
- Process payments and maintain accurate cash handling procedures
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Ensure lobby area remains clean and welcoming
- Assist with luggage and concierge services as needed
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency
- Attention to detail and organizational skills
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods