Job Description
Join our award-winning team at Grand Atlanta Hotel and kickstart your hospitality career! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of downtown Atlanta. No prior experience needed – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury property. What we offer: Free employee meals, uniform allowance, hotel discounts worldwide, and career advancement programs.
Responsibilities
- Provide warm, professional check-in/check-out services for hotel guests
- Manage reservation systems and handle guest inquiries with efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns promptly to ensure satisfaction
- Support hotel events and special guest arrangements
- Maintain cleanliness and organization of front desk area
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency (MS Office, reservation systems)
- Positive attitude and willingness to learn new systems
- Ability to work evenings, weekends, and holidays
- Valid Georgia driver's license (preferred)
- Previous customer service experience (helpful but not required)