Job Description
Join our award-winning team as a Front Desk Agent and kickstart your career in hospitality! We're urgently seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our downtown Detroit location. If you're a people person with a passion for service, this is your opportunity to grow with us. We provide comprehensive training and a supportive work environment where your skills will flourish. Competitive compensation, flexible scheduling, and advancement opportunities await. Apply now and become the welcoming face of our hotel!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Address guest inquiries and resolve complaints promptly
- Process payments and maintain financial transactions
- Coordinate with housekeeping and maintenance teams
- Market hotel services and amenities to guests
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities
- Professional appearance and positive attitude
- Availability to work weekends and holidays