Job Description
Join our award-winning team at Grand Hotel Seattle as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable guest experiences. No hospitality experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and a vibrant downtown Seattle location. If you're passionate about service and ready to grow your career, apply today!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Valid Washington state driver's license (if providing airport transfers)
- Ability to work flexible shifts including weekends