Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, where we value passion over experience! We're seeking energetic Front Desk Agents to create memorable guest experiences in the heart of Fresno. No prior hotel experience needed – we provide comprehensive training for career-ready candidates. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury resort environment. If you're a people person with a positive attitude, apply today and start your journey in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (typing, email, MS Office)
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Strong problem-solving and multitasking abilities
- Professional appearance and friendly demeanor
- Valid driver's license (if required for errands)