Job Description
Join Our Team as a Front Desk Agent!
We are currently seeking a motivated and friendly Front Desk Agent to join our award-winning team in Houston, TX. This is a fantastic opportunity for individuals looking to start a career in the hospitality industry. No prior experience is required—we provide full training and support to help you grow.
If you have a great personality, a strong work ethic, and a passion for customer service, we want to meet you!
Responsibilities
- Greet all guests with a warm and professional welcome upon arrival.
- Manage the front desk operations, including answering phones, managing emails, and routing inquiries.
- Assist guests with check-in and check-out procedures using property management software.
- Provide accurate information regarding local attractions, dining, and services.
- Maintain the cleanliness and organization of the reception area and lobby.
- Handle cash handling and credit card transactions with accuracy and security.
- Resolve guest complaints or issues promptly and professionally.
Qualifications
- High school diploma or GED is preferred.
- No prior hospitality experience is required. We are looking for a trainee attitude.
- Excellent communication and interpersonal skills.
- Proficiency with computers and basic office applications.
- Ability to work flexible shifts, including weekends and holidays.
- A friendly, outgoing, and approachable demeanor.