Job Description
Are you looking for a dynamic role in the heart of Houston? Houston Prime Properties is currently hiring a dedicated Front Desk Agent to join our expanding team. We offer a welcoming environment, competitive pay, and the perfect opportunity to start your career in hospitality without prior experience required.
As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is comfortable and memorable. We value reliability, friendliness, and a strong work ethic. If you are ready to grow professionally and work in a vibrant city like Houston, we want to hear from you!
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests and visitors upon arrival.
- Reception Duties: Manage the front desk operations, including answering phones, checking guests in/out, and managing reservations.
- Information Desk: Respond to inquiries regarding local attractions, hotel amenities, and services promptly.
- Administrative Support: Handle correspondence, maintain guest logs, and process payments accurately.
- Maintenance: Assist in maintaining a clean, organized, and safe environment for guests and staff.
- Shift Coordination: Adhere to rotating shift schedules to ensure 24/7 coverage of the facility.
Qualifications
- Education: High school diploma or GED is preferred but not mandatory.
- Experience: No prior experience required. We provide comprehensive training for the right candidates.
- Communication: Excellent verbal and written communication skills in English.
- Attitude: A positive, customer-service-oriented mindset and a professional appearance.
- Availability: Flexibility to work varying shifts, including weekends and holidays.
- Technical Skills: Basic computer literacy and familiarity with property management systems is a plus.