Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career with zero experience required! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier Raleigh location. This immediate hire opportunity includes paid training, flexible scheduling, and growth potential into supervisory roles. Enjoy a supportive team environment and competitive benefits package.
Responsibilities
- Warmly welcome and assist all guests with check-in/check-out procedures
- Manage reservations and room assignments using our proprietary software
- Handle guest inquiries, complaints, and special requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Perform daily audits and report generation
- Uphold brand standards for cleanliness and professionalism
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and problem-solving mindset
- Valid North Carolina driver's license preferred