Job Description
Welcome to the heart of the Big Easy! The French Quarter Hotel is currently seeking enthusiastic and welcoming individuals to join our dynamic front desk team. If you are looking for a career in the hospitality industry and have a great personality but no prior experience is required, we want to hear from you.
As a Front Desk Agent, you will be the face of our hotel, ensuring our guests feel comfortable and valued from the moment they arrive. We provide comprehensive on-the-job training to help you succeed. This is an excellent opportunity for individuals looking to start their career in luxury hospitality in New Orleans, Louisiana.
Why Join Us?
- Competitive Pay: $15 - $18 per hour based on experience.
- No Experience Needed: We train you!
- Great Benefits: Employee discounts, flexible scheduling, and career growth opportunities.
Don't miss this chance to work in one of the most vibrant cities in the world. Apply today to become part of the Hotel Staff Needed team!
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Check-In/Check-Out: Efficiently manage the check-in and check-out process, including verifying guest information and processing payments.
- Reservations: Answer incoming phone calls and emails to handle room reservations, modifications, and cancellations accurately.
- Lobby Maintenance: Maintain a clean, organized, and welcoming lobby area at all times.
- Information Desk: Provide accurate information about local attractions, dining, and transportation to guests.
- Issue Resolution: Address guest inquiries and resolve any minor complaints promptly and professionally.
- Team Collaboration: Communicate effectively with housekeeping, maintenance, and other staff members to ensure guest satisfaction.
Qualifications
- Personality: A friendly, outgoing, and approachable demeanor with a strong desire to serve others.
- Communication: Excellent verbal and written communication skills.
- Reliability: Ability to arrive on time and maintain a consistent work schedule.
- Multi-tasking: Basic computer skills and the ability to multitask in a fast-paced environment.
- Professionalism: A neat and professional appearance.
- Age: Must be at least 18 years of age.
- No Experience Required: Previous hotel or customer service experience is a plus but not mandatory.