Job Description
Are you a people person looking to kickstart your career in the hospitality industry? Prestige Hospitality Group is currently seeking a friendly and organized Front Desk Agent to join our vibrant team in New York City.
We pride ourselves on providing top-tier service, and we are looking for individuals who are eager to learn and grow. No prior experience is necessary! We provide comprehensive training to ensure you succeed.
Join a team that values your potential and offers a supportive environment to build a long-term career.
Responsibilities
- Provide a warm and professional welcome to all guests and visitors.
- Manage the reception area, including answering phones, greeting walk-ins, and directing inquiries.
- Assist with the check-in and check-out processes using our property management system.
- Handle mail, packages, and deliveries efficiently.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Address guest inquiries and resolve issues promptly to ensure satisfaction.
Qualifications
- High school diploma or equivalent (GED).
- Strong communication and interpersonal skills.
- Professional appearance and demeanor at all times.
- Basic computer literacy (typing and navigating windows/macOS).
- Ability to work flexible shifts, including weekends and holidays.
- A positive attitude and a genuine desire to help others.