Job Description
We are looking for a friendly and professional Front Desk Agent to join our growing team in downtown Portland! If you are a people-person looking for a stable full-time opportunity with no prior experience required, this is the perfect role for you.
You will be the first point of contact for our guests and residents, ensuring they feel welcomed and valued from the moment they arrive. We pride ourselves on providing top-tier customer service and offer comprehensive on-the-job training to help you succeed.
Responsibilities
- Greet guests warmly and manage the reception area efficiently.
- Answer and route incoming calls and emails promptly.
- Assist with check-in, check-out, and billing processes.
- Handle package deliveries and maintain a secure front desk.
- Resolve guest inquiries and complaints with patience and professionalism.
Qualifications
- No experience required – we value attitude and trainability over prior history.
- High school diploma or equivalent.
- Strong interpersonal and verbal communication skills.
- Professional appearance and demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency.