Job Description
We are seeking a dynamic and welcoming Front Desk Agent to join our team in the heart of San Diego. If you are looking to start a career in the hospitality industry, this is the perfect opportunity for you. We offer comprehensive training and a supportive environment where no experience is required, just a great attitude.
As the face of our hotel, you will set the tone for our guests' stay, ensuring they feel valued and comfortable from the moment they arrive.
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Check guests in and out efficiently using the hotel management system.
- Answer phone calls and respond to guest inquiries promptly.
- Handle cash transactions and process payments accurately.
- Assist with concierge requests and local recommendations.
- Maintain a clean and welcoming lobby environment.
Qualifications
- Must be at least 18 years of age.
- Excellent communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate weights.
- Basic computer proficiency and ability to learn new software quickly.
- Must be available to work flexible hours, including weekends and holidays.