Job Description
Join our award-winning hospitality team as a Front Desk Agent and kickstart your career in the vibrant heart of Nashville! We're seeking energetic individuals with no prior experience who thrive in fast-paced environments. Enjoy the flexibility of weekly pay while delivering exceptional guest experiences at Music City's premier boutique hotel. Full training provided – just bring your passion for service and a positive attitude!
Responsibilities
- Warmly greet and check-in/check out guests using our modern property management system
- Manage reservation inquiries, room assignments, and billing processes
- Address guest requests promptly with a solutions-oriented mindset
- Maintain accurate records of guest interactions and special requests
- Collaborate with housekeeping and maintenance teams to ensure seamless operations
- Process payments and manage cash handling procedures
- Uphold brand standards through professional appearance and communication
Qualifications
- High school diploma or equivalent (no hospitality experience required)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (training provided on property systems)
- Ability to multitask in a dynamic environment
- Flexible availability including nights, weekends, and holidays
- Positive attitude and commitment to guest satisfaction
- Must pass background check and drug screening