Job Description
Join our dynamic team at Coastal Hospitality Group as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier Long Beach property. Enjoy the stability of weekly pay while working in a vibrant coastal environment. We provide comprehensive training and growth opportunities for motivated professionals.
As the first point of contact for our guests, you'll play a crucial role in creating memorable stays. Our supportive team culture values teamwork, positive attitudes, and a passion for service. If you're ready to build a career in hospitality without prior experience, this is your perfect opportunity!
Responsibilities
- Greet and welcome guests with genuine enthusiasm and professionalism
- Efficiently manage check-in/check-out procedures and room assignments
- Handle guest inquiries and resolve concerns promptly with solutions-focused approach
- Maintain accurate reservation systems and manage billing processes
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Process payments and manage cash handling procedures with precision
- Uphold brand standards through exceptional service and attention to detail
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Proficient with basic computer systems and reservation software
- Strong problem-solving abilities with a positive attitude
- Ability to multitask effectively in a fast-paced environment
- Flexibility to work weekends, evenings, and holidays
- Valid California driver's license (if required for errands)