Job Description
Join our dynamic hospitality team as a Front Desk Agent at Mountain View Hospitality! We're seeking friendly, motivated individuals to deliver exceptional guest experiences at our premier Colorado Springs location. No prior experience is required – we provide comprehensive training. Enjoy weekly pay, competitive benefits, and a supportive work environment. If you're passionate about customer service and ready to start your career in hospitality, apply today!
Responsibilities
- Check in/out guests efficiently with warm, professional demeanor
- Manage reservations, room assignments, and billing inquiries
- Respond to guest requests and resolve concerns promptly
- Maintain accurate records using hotel management software
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Excellent problem-solving abilities
- Positive attitude with customer service focus
- Ability to work flexible shifts including weekends
- Valid driver's license (if required for errands)
- No prior experience necessary – training provided!