Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career in Phoenix! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Arizona.
Responsibilities
- Check-in/out guests efficiently with warm professionalism
- Manage reservations and room assignments
- Answer phones and respond to guest inquiries
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and effectively
- Upsell hotel services and amenities
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive attitude and customer-first mindset
- Reliable transportation and punctuality
- Willingness to work evenings/weekends