Job Description
Join our award-winning team at Grand Hotel Minneapolis as a Front Desk Agent! We're seeking friendly, energetic individuals to deliver exceptional guest experiences in our luxurious downtown location. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Minneapolis. If you're passionate about hospitality and ready to start your career, apply today!
Responsibilities
- Warmly greet and check-in/check-out hotel guests with professionalism
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel cleanliness and safety standards
- Assist with luggage and special guest requests
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Positive attitude and customer service mindset
- Ability to work flexible shifts (evenings/weekends)
- No experience required – training provided
- Must be authorized to work in the US