Job Description
Join our award-winning hospitality team as a Front Desk Agent at Mountain View Resorts! We're seeking friendly, energetic individuals to create memorable first impressions for our guests. This part-time role is perfect for students, career changers, or anyone seeking flexible hours in Colorado's stunning mountain city. No prior experience required – we provide comprehensive training!
Responsibilities
- Check guests in/out efficiently using property management systems
- Handle reservations, inquiries, and payment processing
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Maintain accurate records and reports
- Sell resort amenities and local attractions
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Punctual and reliable work ethic
- Positive attitude with guest-first mindset
- No experience necessary – training provided!