Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Albuquerque. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy flexible scheduling, competitive pay, and opportunities for advancement. If you're passionate about creating memorable stays and thrive in fast-paced environments, apply today!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries, requests, and concerns with professionalism
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams for guest needs
- Maintain a clean and organized front desk area
- Utilize hotel management systems for room assignments and reporting
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn systems quickly
- Exceptional customer service mindset
- Ability to multitask in fast-paced environments
- Reliable and punctual with flexible availability
- No prior experience required – training provided