Job Description
Join our award-winning team at Grand Plaza Hotel as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of Fort Worth. Enjoy flexible scheduling, competitive pay, and opportunities for growth in a dynamic hospitality environment. Perfect for students or career changers seeking flexible hours!
Responsibilities
- Check guests in/out efficiently with warm hospitality
- Manage reservations and room assignments via PMS systems
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent
- 1+ years hospitality/customer service experience
- Strong communication and problem-solving skills
- Proficiency with reservation software (e.g., Opera)
- Ability to multitask in fast-paced environments
- Flexible availability including weekends/holidays