Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Hotel Las Vegas! We're seeking energetic, guest-focused individuals to create memorable experiences for our international visitors. No experience required—full training provided. Enjoy flexible shifts in the heart of the Strip while building your customer service expertise.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- No prior experience required
- Valid work authorization in the US