Job Description
Join our award-winning luxury hotel in the heart of New Orleans! We're seeking passionate individuals to deliver exceptional guest experiences as part-time Front Desk Agents. This role is perfect for hospitality enthusiasts seeking flexible hours while working in one of the world's most vibrant cities. Enjoy competitive pay, complimentary meal benefits, and opportunities for career growth within our renowned hospitality group.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations and room assignments using Opera property management system
- Handle guest inquiries and resolve issues promptly with exceptional service
- Process payments, manage cash floats, and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Participate in cross-departmental training initiatives
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years hotel front desk or customer service experience
- Proficiency in property management systems (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Flexible availability including nights, weekends, and holidays
- Basic knowledge of New Orleans attractions and transportation
- Valid Louisiana driver's license (for occasional errands)