Job Description
Join our award-winning team as a Front Desk Agent and become the face of luxury hospitality! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premium Richmond location. No experience? No problem! We provide comprehensive training to kickstart your career in hospitality. Enjoy a flexible part-time schedule while working in a vibrant, supportive environment where your smile makes a difference every day.
Responsibilities
- Deliver warm, professional check-in/check-out services to all guests
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Customer service mindset with strong communication skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving aptitude
- Flexible availability including weekends/holidays
- No prior experience necessary – training provided!