Job Description
Join our dynamic team at Grand Hospitality Group as a Part-Time Front Desk Agent in Houston! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift schedules. Enjoy competitive pay, career growth opportunities, and a vibrant work environment in Texas's most exciting city. Perfect for students, career changers, or those seeking flexible hours. Apply today to become the welcoming face of our premium hospitality brand!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Manage phone communications and respond to guest inquiries promptly
- Process payments and handle cash/credit transactions securely
- Coordinate with housekeeping and maintenance departments for guest requests
- Uphold brand standards through attentive service and problem resolution
- Assist with concierge services and local area recommendations
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends/holidays
- Proficiency in reservation software and basic computer systems
- Attention to detail and multitasking abilities
- Positive attitude and problem-solving mindset