Job Description
Join our award-winning team as a Front Desk Agent at our prestigious downtown Los Angeles hotel! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences. Enjoy comprehensive training, competitive pay, and career growth opportunities in the heart of LA's vibrant hospitality scene.
Why Join Us?
- Immediate start date
- Paid training program
- Health benefits after 90 days
- Employee discounts on hotel stays
- Opportunities for advancement
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for guest service excellence
- Assist with concierge services and local recommendations
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to work flexible shifts (evenings/weekends)
- Valid work authorization
- Customer service mindset