Job Description
Join our award-winning hospitality team at Grand Horizon Hotel, where exceptional service meets vibrant city energy. We're seeking passionate individuals to create memorable guest experiences at our front desk. Perfect for students, career changers, or hospitality enthusiasts—no prior experience required! Enjoy competitive pay, flexible scheduling, and a supportive team environment.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in fast-paced environments
- Positive attitude and customer-first mindset
- Reliable transportation to downtown Phoenix location