Job Description
Are you ready to kickstart your hospitality career? The Austin Grand Hotel is seeking energetic Part-Time Front Desk Agents to be the welcoming face of our luxury property. No prior experience needed – we provide comprehensive training to set you up for success!
Join our award-winning team where you'll create memorable guest experiences while enjoying competitive pay and a vibrant Austin atmosphere. This role is perfect for students, career-changers, or anyone seeking flexible hours in a dynamic setting. Apply today and become part of Austin's premier hospitality destination!
Responsibilities
- Greet and assist guests with check-in/check-out processes efficiently
- Manage reservations and room assignments using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and manage guest communications
- Ensure lobby area remains pristine and welcoming
- Uphold brand standards and service excellence protocols
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent (preferred)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Flexible availability including nights/weekends
- Positive attitude and team player mentality