Job Description
Are you a motivated high school student in Philadelphia looking for a rewarding first job?
The Franklin Club & Spa is currently seeking a friendly and reliable Front Desk Agent to join our dynamic team. This is an excellent opportunity for teens to gain valuable customer service experience, develop professional communication skills, and work in a vibrant environment.
Our ideal candidate is punctual, energetic, and eager to learn. We offer a supportive atmosphere where you can grow your resume while earning a competitive wage.
Responsibilities
- Greet and Welcome Guests: Provide a warm, professional welcome to all members and visitors entering the facility.
- Phone Management: Answer incoming calls in a polite and efficient manner, taking accurate messages and directing calls to the appropriate departments.
- Reception Duties: Manage the front desk area, including mail distribution, package handling, and maintaining a clean and organized lobby.
- Membership Support: Assist members with check-in processes and answer general inquiries about club amenities and hours.
- Administrative Tasks: Perform light data entry and assist the management team with daily administrative needs.
Qualifications
- Age Requirement: Must be at least 16 years old.
- Communication Skills: Excellent verbal communication skills with a friendly and approachable demeanor.
- Reliability: Must have a consistent track record of punctuality and dependability.
- Customer Focus: Demonstrated ability to provide exceptional customer service to a diverse clientele.
- Basic Computer Skills: Comfortable using basic computer systems and office software.
- Availability: Ability to work flexible hours, including weekends and holidays.