Job Description
Join our award-winning hospitality team as an entry-level Front Desk Agent! We're seeking dynamic individuals to provide exceptional guest experiences during flexible shifts. This role offers rapid career growth in the heart of Memphis' vibrant tourism district. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed to launch your hospitality career.
What We Offer:
- Full-time schedule with rotating day/night shifts
- Free hotel accommodations during training
- Health/dental/vision benefits after 90 days
- Employee discounts on hotel stays
- Tuition assistance programs
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during all guest interactions
- Maintain security protocols for guest safety
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Customer service experience preferred
- Problem-solving abilities
- Valid driver's license
- Must pass background check