Job Description
Join our dynamic team as a Front Desk Agent in Tampa's vibrant hospitality scene! We're seeking customer-focused professionals to deliver exceptional guest experiences with our revolutionary daily pay system. Enjoy the flexibility of shift work while getting paid instantly for your contributions. Perfect for students, gig workers, or those seeking supplemental income!
As a cornerstone of our guest experience, you'll manage check-in/out processes, resolve inquiries, and maintain a welcoming atmosphere. Our commitment to your financial well-being means no more waiting for biweekly paychecks—earn daily while building your career in hospitality.
Responsibilities
- Efficiently manage guest check-in/check-out processes using PMS systems
- Handle reservations, phone inquiries, and payment processing
- Resolve guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Process cash/credit transactions and reconcile daily reports
- Monitor security systems and access control procedures
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficiency with reservation software (Opera, Fidelio, etc.)
- Strong multitasking and conflict resolution abilities
- Flexible availability for nights, weekends, and holidays
- High school diploma or equivalent required
- Basic math and cash handling skills
- Positive attitude with problem-solving mindset