Job Description
Welcome to Grand Horizon Hospitality, where we pride ourselves on delivering exceptional service to our community. We are currently seeking a friendly and organized Front Desk Agent to join our growing team in the heart of Tampa. Even if you are just starting your career, we provide comprehensive training to help you succeed.
Why Join Us?
- Competitive pay with performance bonuses.
- Flexible scheduling options to work with your lifestyle.
- Full training provided for all new hires.
- A supportive and inclusive work environment.
Are you ready to make a great first impression? Apply today!
Responsibilities
- Provide a warm welcome to guests and manage the front desk operations efficiently.
- Handle incoming calls, emails, and correspondence with professionalism.
- Assist with check-in and check-out processes, including managing reservations.
- Maintain a clean and inviting lobby environment.
- Resolve guest inquiries and complaints in a timely and courteous manner.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- No prior experience is required; we value attitude and eagerness to learn.
- Must be at least 18 years of age.
- Excellent verbal communication skills.
- Basic computer proficiency and typing skills.
- Ability to stand for extended periods and lift up to 20 lbs.
- Professional appearance and a friendly demeanor.