Job Description
Join our award-winning team as a Front Desk Agent and enjoy the unique benefit of daily pay! No experience is needed – we provide comprehensive training to launch your hospitality career. This role offers a dynamic work environment in Boston's premier district, with flexible scheduling and growth opportunities into supervisory positions. Our team thrives on exceptional guest experiences, and we're seeking energetic, service-oriented individuals to represent our brand.
Responsibilities
- Provide warm, professional check-in/check-out experiences for guests
- Manage reservations and room assignments using our PMS system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for room upgrades and amenities
- Maintain a clean, organized front desk area
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency
- Professional appearance and positive attitude
- Customer service mindset with problem-solving aptitude
- Must be authorized to work in the US