Job Description
Join our award-winning luxury hotel in the heart of Houston! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a dynamic environment. Apply today to become part of our renowned team!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain a clean and organized lobby area
Qualifications
- Previous hotel or customer service experience required
- Proficiency in Opera or similar PMS software
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of Houston area attractions
- High school diploma or equivalent
- Valid Texas driver's license preferred