Job Description
Join Virginia Beach's premier hospitality destination as a Part-Time Front Desk Agent! Coastal Hospitality Group is seeking energetic professionals to deliver exceptional guest experiences at our oceanfront property. This role offers flexible scheduling, competitive pay, and the opportunity to work in one of America's most vibrant coastal communities. Perfect for students, career-changers, or hospitality enthusiasts seeking work-life balance.
We provide comprehensive training, career advancement opportunities, and a supportive team environment. Enjoy complimentary beach access, employee discounts, and the chance to create unforgettable memories for our international guests. Discover why Virginia Beach is consistently ranked among America's top coastal destinations while building your hospitality career.
Responsibilities
- Efficiently manage guest check-in/check-out procedures using PMS systems
- Handle reservation inquiries, modifications, and room assignments
- Process payments and maintain accurate financial transaction records
- Resolve guest inquiries and complaints with exceptional service skills
- Coordinate with housekeeping and maintenance teams for guest requests
- Market hotel amenities and local attractions to enhance guest experiences
- Maintain cleanliness and organization of the front desk area
- Assist with basic administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or hospitality experience preferred
- Proficiency with property management systems (Opera, Stayline)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities with attention to detail
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic mathematical skills for cash handling and billing
- Valid driver's license with clean driving record (for shuttle duties)