Job Description
Join our award-winning hospitality team as a Front Desk Agent in the vibrant heart of Los Angeles! We're urgently seeking dynamic professionals to deliver exceptional guest experiences during shift-based schedules including nights, weekends, and holidays. This is your chance to launch a rewarding career in one of America's most exciting cities with competitive compensation and growth opportunities.
What We Offer:
- Industry-leading hourly rates ($18-$24/hour)
- Comprehensive benefits package
- Free parking and meal discounts
- Professional development programs
- Work-life balance through flexible scheduling
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle reservation inquiries and room assignments
- Resolve guest complaints with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Provide local attraction recommendations
- Maintain organized front desk operations
- Urgent shift coverage during peak seasons
Qualifications
- 1+ years hospitality/customer service experience
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Proficiency with reservation software (Opera, Fidelio)
- Basic cash handling and accounting knowledge
- High school diploma or equivalent required
- Professional appearance and demeanor
- Multi-language skills (Spanish highly valued)