Job Description
Join our dynamic hospitality team at Pacific Gateway Hotels! We're urgently seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in our stunning San Diego waterfront location. This full-time role offers competitive pay, flexible shift work, and opportunities for career advancement. If you thrive in fast-paced environments and possess outstanding communication skills, apply today!
Responsibilities
- Check-in/out guests efficiently with warm hospitality
- Manage reservations and room assignments accurately
- Process payments and maintain billing records
- Resolve guest inquiries with proactive problem-solving
- Coordinate with housekeeping and maintenance teams
- Operate property management systems (e.g., Opera)
- Uphold safety and security protocols
Qualifications
- 1+ years hotel front desk experience preferred
- Exceptional customer service skills
- Strong multitasking and organizational abilities
- Proficiency with reservation systems
- Ability to work flexible shifts (evenings/weekends)
- Basic math and cash handling skills
- Valid California driver's license (if required)