Job Description
Join our award-winning hospitality team at Coastal Plaza Hotel! We're urgently seeking dynamic Front Desk Agents to deliver exceptional guest experiences in sunny San Diego. If you thrive in fast-paced environments, possess stellar communication skills, and want to be part of a renowned property near the waterfront, apply today!
Why You'll Love Working Here: Competitive pay, comprehensive benefits, career growth opportunities, and a prime location in America's Finest City.
Responsibilities
- Check-in/out guests efficiently with warm professionalism
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Ensure lobby area remains pristine and welcoming
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling aptitude
- High school diploma or equivalent
- Valid California driver's license (preferred)
- Fluency in English (Spanish highly valued)