Job Description
Join our award-winning team at Grand Plaza Denver Hotel as a Front Desk Agent! We're urgently seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences. This is your perfect entry point into the hospitality industry with comprehensive training provided. Enjoy competitive pay, flexible scheduling, and career growth opportunities in the heart of Denver's vibrant downtown. Apply today and start your journey with us!
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out processes
- Manage reservations, room assignments, and guest inquiries
- Process payments, handle cash transactions, and maintain accurate records
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate hotel management systems efficiently
- Provide local recommendations and concierge services
- Maintain a clean, organized front desk environment
Qualifications
- No prior experience required – we provide full training!
- Outstanding communication and interpersonal skills
- Professional demeanor and friendly, approachable attitude
- Ability to multitask in a fast-paced setting
- Basic computer literacy and comfort with technology
- High school diploma or equivalent
- Availability to work weekends, holidays, and flexible shifts
- Positive attitude and commitment to guest satisfaction