Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career in the heart of Texas! We're seeking enthusiastic individuals with a passion for customer service to be the first point of contact for our guests. No experience necessary – we provide comprehensive training to help you thrive in a dynamic, fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. If you're a people person with a positive attitude, apply today and become part of Austin's premier hospitality experience!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to multitask in high-pressure situations
- Professional appearance and friendly demeanor
- Must be available to work evenings, weekends, and holidays
- Texas residency required (local candidates preferred)