Job Description
Immediate Front Desk Agent Positions Available in New York & Florida! Join our award-winning hospitality team and be the first point of contact for our distinguished guests. We're seeking energetic professionals to deliver exceptional service in dynamic, high-end environments. This shift-based role offers competitive pay, flexible scheduling, and rapid career advancement opportunities. Perfect for detail-oriented individuals who thrive in fast-paced settings!
What We Offer:
- Competitive hourly wages with shift differentials
- Comprehensive benefits package (medical/dental/vision)
- 401(k) with company match
- Hotel discounts worldwide
- Paid training and certifications
Responsibilities
- Manage guest check-in/check-out processes with precision
- Handle reservations, inquiries, and VIP requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Uphold brand standards through exceptional service
- Operate PMS systems and office equipment
- Assist with security and emergency protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency in reservation systems (Opera, etc.)
- Strong cash handling and multitasking abilities
- Flexible availability for day/evening/weekend shifts
- Exceptional communication and problem-solving skills
- Ability to work in high-pressure situations
- Basic computer literacy and tech adaptability