Job Description
Join our award-winning Seattle hospitality team! We're urgently seeking passionate Front Desk Agents to deliver exceptional guest experiences at our downtown location. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in the heart of Seattle's vibrant tourism scene. Immediate openings available!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle reservations, inquiries, and special requests with professionalism
- Process payments and manage billing accurately
- Collaborate with housekeeping and maintenance teams
- Resolve guest complaints promptly and maintain high satisfaction
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Proficient with reservation software (Opera, Fidelio, etc.)
- Valid Washington State Food Handler's Card
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset