Job Description
Join our vibrant hospitality team as a Front Desk Agent and kickstart your career without prior experience! We're seeking friendly, energetic individuals to manage weekend operations at our downtown Seattle location. Enjoy competitive pay, flexible scheduling, and comprehensive training while delivering exceptional guest experiences. This role is perfect for students, career changers, or anyone seeking weekend work with growth opportunities.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain accurate records of guest interactions and transactions
- Process payments and manage cash drawer operations
- Assist with luggage and concierge services
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Flexibility to work weekends (Sat/Sun) and holidays
- Attention to detail and problem-solving abilities
- Valid Washington state ID or driver's license