Job Description
Join our award-winning team at Mountain View Hospitality as a Front Desk Agent! We're seeking energetic hospitality professionals to deliver exceptional guest experiences during weekend shifts in our Colorado Springs location. If you thrive in fast-paced environments and have a passion for creating memorable stays, this role is perfect for you. Enjoy competitive pay, flexible scheduling, and a supportive team culture in the heart of Colorado's scenic landscapes.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and manage financial transactions
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and confidential information
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to work flexible weekend shifts (Fri-Sun)
- Attention to detail and problem-solving abilities
- Basic math and cash handling skills
- Positive attitude with guest-first mindset