Job Description
Join our vibrant downtown Portland team as a Weekend Front Desk Agent! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences during peak weekend hours. At Grand Hotel Portland, you'll work in a luxury environment with competitive pay, employee discounts, and career growth opportunities. Perfect for those seeking flexible weekend schedules while advancing their hospitality career in Oregon's most dynamic city.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage room assignments and maximize occupancy rates
- Handle guest inquiries with professionalism and local expertise
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards during high-volume weekend operations
- Execute emergency procedures with composure
Qualifications
- 1+ years hotel front desk or guest service experience
- Exceptional communication and problem-solving skills
- Ability to work independently during weekend shifts
- Proficiency with PMS systems (Opera preferred)
- Valid Oregon driver's license (for airport runs)
- Flexible availability including weekends and holidays
- Basic knowledge of Portland attractions and transportation
- Ability to stand for extended periods