Job Description
Join our vibrant team at Oceanview Hospitality Group as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals to deliver exceptional guest experiences during weekend shifts at our premium Miami location. No prior experience required – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement while working in one of Florida's most exciting cities.
Responsibilities
- Warmly greet and register/check out guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly and coordinate with housekeeping/management
- Process payments and maintain accurate financial records
- Operate hotel management systems (training provided)
- Uphold brand standards through consistent service delivery
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Exceptional communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Proficiency in basic computer applications
- Availability for flexible weekend shifts (Fri-Sun)
- Positive attitude and customer-first mindset
- Ability to stand for extended periods