Job Description
Join our dynamic team at Miami Beach Resorts as a Front Desk Agent! Perfect for career starters, this weekend shift position offers full training and no experience required. You'll be the first point of contact for our guests, delivering exceptional service while enjoying Miami's vibrant atmosphere. We provide competitive pay, flexible scheduling, and growth opportunities within our luxury hospitality group.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and communication
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent (GED)
- Zero hospitality experience required – we train!
- Basic computer proficiency and typing skills
- Exceptional communication and customer service aptitude
- Ability to stand for extended periods and lift 25 lbs
- Flexible availability for weekends and holidays
- Positive attitude and problem-solving mindset
- Fluent English (Spanish a plus)